WHERE DO WE DELIVER?

We deliver to or ship these countries: Germany, Algeria, Angola, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, France, Georgia, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Finland, Mauritius, Mexico, Morocco, Mozambique, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Senegal, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Kingdom, and, United States

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

Yes

HOW TO MAKE THE PAYMENT?

Direct Bank transfers

Mastercard

Visa

Cryptocurrency

Please review our payment policy https://masolcontinentalsrl.com/payment-policy/

Order Tracking

Once your order has been shipped, the tracking number will be sent to the email address you used to place your order – if you don’t see it, please check your spam folder before contacting us.

Please do not be alarmed if your package’s delivery confirmation (USPS, DHL, or ePacket version of tracking) has not been updated in a few days. The delivery confirmation does not update until the parcel has reached a sort facility or your local post office. There are no updates in between. All delivery issues should be addressed with your local post office. 

Sales Tax

Should you purchase any products available on the Masol Continental  Website, sales are tax-free. Customers do not have to pay taxes.

CAN I REQUEST FOR RETURN OR REFUND?

Yes, you can. But, if you need to request a return please review our return policy via this link https://masolcontinentalsrl.com/return-refund-policy/

We are not responsible for packages shipped to the incorrect address due to incorrect information provided, or for packages lost in the mail. If you submit an address change request, we will try our best to accommodate you if time allows, but these changes are not guaranteed.

All orders are mailed to the address you provide. Before making your order, please double-check that the address mentioned is your correct and current shipping address.

If you have any questions about our Returns and Refunds Policy, please contact us via email .